Terms and Conditions

By using TuteNow you agree to these terms. They are a summary — a full legal version will be published shortly. Please read them carefully.

1. Account eligibility

Students under 18 must use the platform through a parent or guardian's account. Tutors must be at least 18 and complete the admin review process before being listed.

2. Code of conduct

Treat every learner and tutor with respect.
Do not share off-platform contact information until enrollment is confirmed by TuteNow.
Do not record sessions without explicit consent from both parties.
Plagiarism, harassment, and discriminatory conduct will result in immediate suspension.

3. Payments & refunds

Sessions are billed in advance against an enrollment. Refund requests should be raised within 48 hours of a missed or unsatisfactory session via the Complaints workflow inside your dashboard.

4. Tutor obligations

Tutors are independent professionals. TuteNow handles marketing, scheduling and payouts; tutors commit to punctuality, lesson quality and behaviour standards.

5. Limitation of liability

TuteNow facilitates connections between students and tutors. We are not liable for the academic outcomes of individual sessions but commit to operational integrity and timely dispute resolution.

6. Contact